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Customers

  • Yes. We are strictly an asset-based carrier. That means that our equipment will pick up and deliver your freight.
  • An asset-based carrier such as Silver will be able to offer a level of security that you might not be able to get with a freight broker. When you choose an asset-based carrier that means that the carrier’s equipment will be used to haul your freight. Freight Brokers tend to use carriers that are available in the area, which could mean that you don’t always get the same level of service or insurance coverage for your freight.
  • Freight Brokers aren’t usually liable for damages to your freight. In case of a freight claim, you could be up to the mercy of the carrier that you didn’t approve yourself.
  • Working directly with a reputable asset-based carrier could save you 10%-30% on your shipping costs, if not more.
  • We are open 24 hours a day, 7 days a week.
  • Yes. All customers have the ability to track the status of their freight using our website. Additionally, we can provide you with a direct tracking link that will allow you to track the truck or trailer in real-time with the exact location (this allows you to view to the second movement of your freight). We can also provide EDI tracking updates.
  • Yes. All customers will get access to a customer portal where you can track the status of all your freight, check for availability nationwide, and view all invoices and proof of deliveries 24/7.
  • Yes. We are able to support the following EDI types; 204 – Incoming Load Tenders, 997 – Acknowledge load tenders, 990 – Respond to load tenders, 214 – Shipment status messages, 210 – Freight details and invoice.
  • Yes, we do.
  • Yes, we do. We can help you with all HazMat shipments in the United States and Canada.
  • Yes, we do. We service all lower 48 states in the USA and all Canadian provinces.
  • Yes. We offer a United States CBP Custodial Bond and a Canada CBSA Custodial Bond for all International Shipments that require a custom bond.
  • Yes. Our main warehouse is located in Roxana, IL (10 minutes from St Louis, MO), we can provide storage services, pick and pack services, and much more.
  • Yes. We have team drivers who can provide expedited services anywhere in the United States and Canada.
  • Yes. We offer a “Power Only” service. All trailers will be covered under our Trailer Interchange while pulled by us.

Drivers

  • Our Company Drivers average about $1750-$2200 weekly gross before taxes.
  • Our Lease Drivers and Owner-Operators average about $5500-$7500 weekly gross. We pay 80% of the AGR to lease drivers.
  • Yes. We pay for all miles dispatched, empty, and loaded for company drivers.
  • Lease drivers and Owner Operators are not paid per mile, but instead 80% of the AGR.
  • Yes for Company Drivers. We offer all three through United Health Care. We pay 50% of your Health Insurance. Dental insurance is about $7 per week, and Vision insurance is about $2 per week.
  • Lease Drivers and Owner Operators are Contractors. As Contractors, these benefits are not offered.
  • Company Drivers are on W2, and Contractors are issued 1099’s. We follow the law.
  • 70% of our freight is drop/hook. While others are waiting to be loaded/unloaded you are rolling.
  • 2 years minimum but we prefer drivers with 5+ years.
  • Automatics. We would love to have manuals but it’s hard to order new trucks with manual transmissions.
  • Yes. The policy is about $12 per week, and the passenger can’t be a CDL holder.
  • No. We’ve had issues where it’s hard to clean a truck after pets, or drivers are allergic so we can’t accept pets. We want to make sure every driver is happy with the truck you are driving.
  • Additionally, some of our Customers do not allow pets on-site for safety reasons.
  • Yes. We detail each truck from the inside and outside. We make sure that everything is cleaned to the “T” and put an ozone machine to kill off any smells. Our goal is that every truck looks and feels brand new.
  • We have partners that you could lease a truck, and payments are deducted from your settlements with $0 down.
  • No, we can help you get it when you feel ready.
  • No, we are a no-touch company. Most of our freight is drop/hook.
  • Yes, about 70% of our loads are drop/hook.
  • No, but if you have hours to drive and you aren’t tired or sick then you’re expected to be on time. If you are empty then take the night off.
  • Company Drivers are eligible for breakdown pay. If we can’t get the truck fixed and you’re losing time/money then we will pay you for that. However, our trucks are all new with warranties so they don’t really break down. Most of the time if it can’t get fixed in a day or so, then we will get you a replacement truck so you aren’t sitting and waiting for the truck to get fixed.
  • 60% of our lanes are in the Midwest, 10% in the Southeast, 10% in the South, 10% in the West (up to Colorado), 10% in the Northeast.
  • You also have the option to run lanes to and from Canada. However, this is not required.
  • We don’t go to New York City or high-traffic areas without asking you first. Our Northeast freight goes directly to large warehouses and industrial locations like Harrisburg, PA, Butler, PA, Hartford, CT.
  • Between 65-70mph on the cruise.
  • The areas we service have an average speed limit of 60-65mph on the highway. We don’t unlock them to 75+ because there is no need. You’d be going 10+ over the speed limit.
  • Every 7 days out is 2 days off. Most of our drivers work between 11-14 days and then take off 3-4 days. However, if you live nearby the locations we listed above then you’d be by the house every couple of days.
  • Yes. If you have a safe place to park, and you get it approved by Safety then that is fine.
  • We have a Blue Beacon account. Go in at any time and you can get it washed without having to call us. Once between the 1st and 15th of the month, and once between the 16th and last day of the month. Trailers can be washed multiple times. If you need additional washes just let us know.
  • Our network for fueling is any Flying J and Pilot truck stop. We have others approved as well, but 99% of our fueling is done at Flying J and Pilot.
  • Yes. All trucks have outside-facing cameras. The inside cameras are optional. If you use the inside camera then you are paid an extra $0.02 per mile as a Company Driver. Inside cameras can still be covered while stopped if you choose to get the extra $0.02 per mile as a Company Driver. Lease Drivers and Owner Operators get discounted Physical Damage Insurance through us if they choose to leave their inside camera uncovered while driving.
  • We pay out weekly. All trips delivered between Monday and Sunday get paid on Friday. Some banks hold direct deposits for an extra 1-2 business days. Most drivers and contractors see the funds in their accounts over the weekend or Monday/Tuesday.
  • We use Samsara, a very easy ELD to use.
  • 1-2 days. We start orientation every week on Monday. Depending on the size of the class we can get done in one day, but usually, it rolls over into the second day. Road tests and truck assignments are done on the 3rd day. You will be ready to roll after your 2nd day.
  • We pay for all of it if you are a Company Driver. We can book you a bus, if Greyhound is not available in your area then we would book a flight. You can also come with your own car or rental, in that case, we would reimburse your fuel and rental.
  • Yes. All company drivers are paid $100 per day for orientation.
  • No. Our goal is not to get you to join based on a “sign-on bonus” trick that most companies use. We rather offer you steady work and good pay.
  • Yes. You will be required to bring your truck to orientation.
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